Ciril GROUP guides and accompanies their customers all along their projects. Ciril GROUP’s project management is based on a proven methodology and a thorough Quality Assurance Plan. There's no small project at Ciril GROUP. All customers benefit from the same project management organisation.

Geomarketing studies, data integration, software installations, Cloud implementations, application settings, user training, start-up assistance, etc.: Ciril GROUP invests significantly in human resources and technical means to ensure that every customer project is a success.  

Ciril GROUP delivers all standard services related to the use and evolution of their technologies and solutions. Releases of new product versions, infomanagement, user support, software maintenance and third-party application management: Ciril GROUP's Customer Service teams maintain a permanent link with their users. 

Custom developments, tailored software integrations, specific software implementations, third-party product interfaces, technical, functional and/or organizational audits, etc.: Ciril GROUP's teams are ready to help whenever customer projects require specific services, either on site or online depending on customers' needs and project constraints.

On top of initial user training and daily customer support, Ciril GROUP offers numerous ongoing training sessions, whether in their training centres, within their customers' offices or using online webconference tools. Ciril GROUP's ongoing training programs constantly evolve in order to take into account the new users' needs as well as the latest regulatory changes.

The CIVIL and GEO software ranges can be implemented in SaaS mode and on premise. Ciril GROUP's SynAApS teams provide custom advice and recommendations to the CIVIL and GEO users, in order to offer tailored hosting services that perfectly fit their actual needs.

The SynAApS teams guarantee that customer data and applications are kept secure. They systematically apply all the Quality and Security procedures related to the ISO 27001:2013 certification of the SynAApS infrastructure and Cloud hosting services.

SynAApS also offers PaaS - IaaS, BCP - BRP, Managed services and Housing services to all kinds of private structures in France. Last but not least, SynAApS is certifed for the hosting of personal data related to health (French "HDS" certification) and acts as a trustworthy partner for healthcare professionals.

CIVIL is a range of management software specifically designed for the needs of local authorities and public bodies in France. Financial management, human resources, e-administration, technical services, services to the population, etc.: the CIVIL range is a “must-have” for the French public structures.

GEO meets all the needs of geographic information professionals in the public and private sectors, from geo-reporting to geo-prospective by way of geo-analytics, geomarketing, smart cities and geo-business intelligence, in web, mobile and responsive HTML5 modes. The GEO GIS platform is feature-rich, innovative and powerful.

The CIVIL and GEO software ranges are natively compatible, making it very easy for users of the CIVIL software range to integrate the geographic dimension within their daily business and decision-making processes thanks to the GEO line of software.